Privacy Policy
Your privacy is important to us
Last Updated: January 2025
KMC Seasonal Flow Collective ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses when you make a purchase or sign up for our newsletter.
- Payment Information: Payment details are processed securely through third-party payment processors. We do not store your credit card information.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer service
- Send you marketing communications (with your consent) about new products, promotions, and seasonal collections
- Improve our website and customer experience
- Respond to your inquiries and provide customer support
- Comply with legal obligations and prevent fraudulent activities
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies, email service providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights
Under Australian Privacy Law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications at any time
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: cja@home-kmc.com
Business Name: KMC Seasonal Flow Collective
Location: Perth, Western Australia